Together We Build, Together We Grow

1. JOB ROLE
Lead the overall operations of the branch as a Profit Center. You will be responsible for technical service quality, sales growth, team management, and the administrative accuracy of billing and digital reporting.

2. KEY RESPONSIBILITIES

A. Operational & Technical Oversight
• Manage day-to-day workflow of the service center (job card creation to final delivery).
• Supervise technicians during pump assembly, coil rewinding, and testing to ensure quality.
• Coordinate field visits for installation, commissioning, and on-site troubleshooting.
• Manage inventory of spare parts (bearings, seals, impellers, copper wire) to prevent stock-outs.

B. Billing & Financial Administration (New)
• Generate accurate Tax Invoices, Proforma Invoices, and Quotations using company software/ERP.
• Handle cash management, including Petty Cash maintenance and daily expense tracking.
• Monitor Accounts Receivable: Follow up with clients for pending payments and track credit limits.
• Ensure all billing complies with GST regulations and company pricing policies.
• Reconcile daily collections (Cash/UPI/Cheque) with the system records before closing.

C. Computer Operations & Reporting (New)
• Data Entry: Maintain real-time records of Job Cards, Customer Data, and Inventory in the system (Excel or ERP).
• Reporting: Create Weekly/Monthly MIS reports on branch performance (Revenue vs. Target, Pending Jobs, Technician Efficiency).
• Communication: Professionally handle email correspondence with corporate clients and Head Office.
• Digital Tools: Utilize CRM tools for lead tracking and schedule management for field staff.

D. Sales & Customer Relations
• Handle walk-in inquiries and convert service leads into sales.
• Pitch Annual Maintenance Contracts (AMCs) to apartments, industries, and commercial complexes.
• Resolve customer complaints regarding billing discrepancies or service delays immediately.
• Coordinate with Head Office to align branch activities with monthly sales targets.

3. QUALIFICATIONS & SKILLS

• Education:
- Graduate in Business Administration or Engineering (Electrical/Mechanical).
- Diploma holders with strong experience will be considered.

• Experience:
- 5+ years total experience.
- Minimum 2 years in Branch handling or Service Center management.

• Computer Proficiency:
- Advanced proficiency in MS Excel (Formulas, Pivot Tables, Reporting).
- Hands-on experience with Billing Software (e.g., Tally, Zoho Books, or Custom ERP).
- Ability to troubleshoot basic IT issues (printer setup, email configuration) is a plus.

• Core Competencies:
- Strong numerical ability for estimation and billing.
- Leadership to manage a technical workforce.
- Technical knowledge of Pumps/Motors is highly preferred.

1. JOB ROLE
Execute high-precision rewinding and repair of various electric motors and pumps. The role demands expertise in restoring burnt motors to factory-level efficiency using correct copper gauge, insulation class, and winding techniques.

2. KEY RESPONSIBILITIES

A. Diagnosis & Stripping (Pre-Repair)
• Inspect incoming burnt motors to identify the root cause of failure (Single phasing, overload, water entry, or bearing seizure).
• Accurately record "Winding Data" before stripping: Gauge size, number of turns, pitch, and connection type.
• Safely strip old copper windings without damaging the stator core/stamping.
• Clean and prep stator slots, removing old varnish and debris.

B. Rewinding Operations
• Cut and install slot insulation paper (Class B/F/H) based on motor specifications.
• Coil Making: Use winding machines to create uniform coils with the correct turn count and tension.
• Coil Insertion: Skillfully insert coils into slots without scratching the enamel (insulation) of the copper wire.
• Connections: Perform complex internal connections (Star, Delta, Series, Parallel) and solder lead wires securely.
• Finishing: Apply wedges, tie the winding head with lacing cord, and apply varnish (Dip/Bake process) for insulation strength.

C. Pump-Specific Mechanics
• Specialized handling of Submersible Pumps (V3, V4, V6, V8): Ensure water-tight cable joints and waterproof winding for water-filled motors.
• Inspect and replace mechanical components: Oil seals, mechanical seals, bushes, and thrust bearings during re-assembly.
• Ensure proper rotor alignment to prevent future heating issues.

D. Testing & Quality Control
• Perform electrical tests post-rewinding:
- Megger Test (Insulation Resistance).
- Continuity & Resistance Test.
- Earth Leakage Test.
• Conduct "No-Load" and "Full-Load" running tests to check Amps (current) and vibration levels.
• Ensure the motor direction (RPM) matches the pump requirements.

3. QUALIFICATIONS & SKILLS

• Education:
- ITI (Electrician/Wireman) or Diploma in Electrical Engineering.
- Certification in Motor Winding is a plus.

• Experience:
- 2–5 years of hands-on experience in a motor rewinding workshop.
- Experience with both Single Phase (Domestic) and Three Phase (Industrial/Agricultural) motors is mandatory.

• Technical Competencies:
- Deep knowledge of Copper Wire Gauges (SWG) and their current carrying capacity.
- Proficiency in using Multimeters, Clamp Meters, and Insulation Testers.
- Ability to read and replicate complex winding diagrams.
- Skill in brazing and soldering heavy joints.

• Physical & Behavioral Requirements:
- High manual dexterity and steady hands (essential for handling thin wires).
- Patience and attention to detail (counting turns accurately is critical).
- Safety conscious (always working with de-energized circuits until testing).

1. JOB ROLE
Serve as the primary technical representative at client locations. You will be the "First Responder" for breakdowns, responsible for diagnosing system failures (Pump vs. Panel vs. Piping), performing on-site repairs, and commissioning new installations.

2. KEY RESPONSIBILITIES

A. On-Site Diagnostics & Troubleshooting
• Root Cause Analysis: Distinguish whether the failure is electrical (motor/panel), mechanical (pump end), or hydraulic (piping/suction).
• Electrical Checks: Measure Voltage, Amperage (Load), and Continuity. Inspect Control Panels, Starters (DOL/Star-Delta), and Capacitors.
• Mechanical Checks: Inspect for air-locks, foot-valve leakage, bearing noise, coupling misalignment, and vibration.
• Dry Run Protection: Identify if pumps have failed due to dry running or low voltage and advise clients accordingly.

B. Installation & Commissioning
• Installation: Mount pumps securely on base plates/foundations and perform pipe fitting (suction/delivery lines).
• Alignment: Laser or dial-gauge alignment of pump and motor shafts to prevent wear.
• Start-Up: Check rotation direction, prime the pump, and adjust flow valves to achieve desired pressure/head.
• Smart Panels: Configure Digital Control Panels and Auto-level controllers (Float switches).

C. Maintenance & Minor Repairs
• Perform Preventive Maintenance (AMC visits): Greasing bearings, tightening terminal connections, and checking gland packing/mechanical seals.
• On-Site Fixes: Replace minor components like capacitors, cooling fans, terminal blocks, or pressure switches on the spot.
• Extraction: Decouple and safely remove heavy motors/submersibles that require workshop repair and arrange transport.

D. Customer Service & Reporting
• Communication: Clearly explain the technical fault to the customer in simple language.
• Documentation: Complete the "Field Service Report" (FSR) detailing the fault found, parts replaced, and time spent. Get customer sign-off.
• Upselling: Recommend necessary spare parts or replacements to the customer to prevent future breakdowns.

3. QUALIFICATIONS & SKILLS

• Education:
- ITI (Electrician/Fitter) or Diploma in Electrical/Mechanical Engineering.

• Experience:
- 1–3 years of field experience in rotating machinery or plumbing/electrical maintenance.

• Technical Competencies:
- Strong knowledge of Control Panels (Contactors, Relays, Overload Relays).
- Understanding of hydraulics (Head, Flow, Suction lift, Cavitation).
- Ability to use Multimeters, Clamp Meters, and Tachometers.

• Mandatory Requirements:
- Valid Two-Wheeler Driving License (and own vehicle preferred).
- Physical fitness to lift equipment and work in tight spaces (e.g., pump rooms, basements).
- Willingness to travel within the city limits daily.